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Psychological Insights from Psychologists
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Kimberly MordaskyOwner · Veterinarian, Hebron Veterinary HospitalDocument While You're Still In The Room, Not After
The habit that keeps notes from spilling into the evening is writing key findings down during the exam itself, not trying to reconstruct the visit from memory afterward. A quick line jotted while listening to a heart or checking a pet's gait takes seconds, but trying to remember all of that an hour later, after three more appointments, takes far longer and is where the backlog builds.
For anything normal, I lean on a short, repeatable phrase instead of writing a full paragraph every time, something like "no abnormalities noted on exam" covers a completely unremarkable finding just as clearly as a longer description would. Saving the detailed writing for what's actually unusual, and keeping the routine findings brief and consistent, is what keeps notes accurate without turning every visit into extra work once the day is supposed to be over.
Lauren WilliamsPsychiatrist & Founder · Dr. Lauren WilliamsWhen I frame my purpose as patient care, and not self-protection from malpractice, my notes get done much faster. In psychiatric care, I have found the note to be most useful in capturing current working diagnosis, risk assessment, prescribing implications, symptom trajectory and the rationale for our plan. For me, the template has been along the lines of: "Today's plan is to address [symptom or risk concern], [symptom or risk since last encounter], and the underlying [medication/treatment rationale]." That one-sentence is fantastic at keeping things anchored and centered.
Lastly, I write my notes always after I've seen the patient and before opening up the next chart. My primary aim in documenting is simple: I need to write just enough to make sure anyone looking at the note can tell precisely what to do next.
Virginia ChowClinical Psychologist · TheraspaceI am a Registered Psychologist based in Montreal and founder of Theraspace, an online mental health multidisciplinary clinic. Like many therapists, I've learned that taking care of clients also means taking care of myself—because therapist burnout ultimately affects the quality of care we provide.
Early in my career, I found myself finishing notes late into the evening. It wasn't sustainable, and it slowly eroded the boundary between work and home. One of the most important changes I made was committing to 50-minute therapy sessions instead of filling the entire hour. Those last 10 minutes are intentionally protected for documentation, preparing for my next client, and taking a brief mental reset.
One tool that has also made a tremendous difference is the online therapy platform NousTalk. During sessions, I can quickly jot down brief notes using its built-in note-taking feature, so I'm not relying solely on memory afterward. Those short reminders help me complete my documentation efficiently while allowing me to stay engaged with my client throughout the session.
NousTalk also offers an integrated AI documentation feature that drafts my progress notes while taking into account the client's previous sessions to maintain what it calls the "Golden Thread"—the continuity of the client's therapeutic story over time. I still carefully review and edit every note to ensure it accurately reflects my clinical judgment, but it significantly reduces the administrative burden. Well worth the investment because it gives me back something invaluable: time and mental energy.
One simple note template I still rely on is:
"Client presented with [primary concern]. Session focused on [intervention or therapeutic process]. Client demonstrated [response/progress], and we agreed to [next step]."
Keeping notes concise and clinically focused has helped me avoid the trap of trying to document every detail of the conversation.
"Taking 10 minutes for documentation isn't taking time away from clients—it's protecting the quality of care they'll receive."
"One of the best self-care decisions I made as a psychologist was giving myself permission to stop working right at the end of the hour."
Automating fields with patient-reported outcome integrations moves routine data entry to the client, before the visit. Scores for symptom scales can flow into the chart and prefill key sections like severity, risk flags, and progress since last visit. Automation reduces errors from manual typing and speeds up quality reporting.
It also gives a real-time snapshot that makes the conversation more focused and present. Thresholds can trigger prompts for safety plans or stepped care choices. Begin by connecting one validated questionnaire to your intake and mapping its fields to your note.
Using HIPAA-compliant asynchronous voice dictation lets notes be captured right after a session without dividing attention during it. Encrypted recording apps can turn brief voice summaries into structured text inside the chart. Short prompts, smart phrases, and consistent headers help the tool produce clear, repeatable notes.
Post-session dictation also reduces memory drift while still honoring client privacy and consent policies. A quiet space and a locked device keep recordings secure until they sync. Start by testing a secure dictation workflow for one note this week.
Secure remote scribes can handle documentation while the therapist focuses on rapport and clinical thinking. With a signed business associate agreement and role-based access, a scribe can draft notes from an audio feed or a recorded summary. The clinician then reviews, edits, and signs to keep clinical judgment front and center.
This model cuts after-hours charting and preserves eye contact and empathy in session. Clear templates and decision rules guide the scribe to capture only what matters. Pilot a scribe service for a limited caseload and measure time saved.
Standardizing assessments with brief validated measures streamlines both note writing and care planning. Tools like the PHQ-9, GAD-7, or PCL-5 provide fast, reliable scores that track change over time. Auto-scoring and cutoffs reduce guesswork and make it easy to justify diagnoses and level of care.
Multilingual versions support access and improve data quality across diverse clients. When results feed the chart, progress sections and goals write themselves with fewer clicks. Select one brief measure for your most common concern and add it to your workflow today.
Segmenting notes into decision points, rather than narratives, keeps documentation short and clinically strong. Each entry can state the key question, the relevant data, the interpretation, and the next action. This approach avoids long play-by-play writing and still meets medical, legal, and ethical needs.
It also makes supervision, audits, and handoffs faster because the reasoning is easy to follow. Smart phrases can anchor these decision sections so they stay consistent across visits. Try rewriting one recent note into decisions and actions to test the format.
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